Careers

Interested in current careers at Facilities Survey? We are currently hiring for the following positions:

Implementation Specialist

Position Summary

Candidate primary focus will be supporting our customers and conducting both on-line and on-site customer training associated with the utilization of all CMS applications and tools.  The candidate must be able to use good judgement when recommending support to our customers by using his advanced knowledge of Regulatory Agency requirements.  This includes providing phone support on our software products as well as other services provided by Facilities Survey.    This position will also be responsible for developing and maintaining training materials and documentation.  Additional tasks will include software testing, implementation, maintenance, and general support of the facilities management software applications.  Candidate should be willing to expand their role in the company, participating in marketing activities, learning additional technologies and willing to learn all aspects of Facilities Survey’s service offerings.

Successful candidate will have excellent troubleshooting and problem solving skills. Excellent communication and interpersonal skills are a must. Candidate should work equally well independently and in a collaborative team environment.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Manage medium to large projects and account for all phases of implementation.
  • Consult with users, to determine system functional specification needs. 
  • Provide training services to our users based on their determined system functional needs.
  • Possess an advanced knowledge of Regulatory Agency Standards (NFPA, Joint Commission, etc.) and recommend and maintain these standards with new and existing customers.
  • Conduct software testing on new releases of our applications and propose modifications to the new release, as needed.
  • Communicate customer requests for software enhancements to our developers via project documents.
  • Become familiar with new CMS features and products through independent investigation.
  • Assist customers with implementation and identify best practices for utilizing the CMS application.
  • Communicate directly with customers via phone, e-mail and remote diagnostics to identify, reproduce and resolve customer reported application and technical issues for the CMS application, CMS Mobile, and other CMMS applications as needed. Deliver clear and easy class instructions, communicate difficult concepts well, and maintain professional presentation skills.
  • Act as an account manager with assigned accounts, which may include regularly scheduled conference calls, being proactive with reviewing client accounts and touching base with primary contacts.
  • Ability to work independently and in a team environment.
  • Performing other duties as assigned.
  • Work remotely from home office.

Travel will be required

Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Bachelor’s degree from four-year college or university; or three to five years of related experience and/or training; or equivalent combination of education and experience
  • Familiar with Microsoft Office Applications (Excel, Word, Access, PowerPoint, Publisher)
  • Facilities Management experience in a healthcare organization
  • Exhibit extraordinary discretion, flexibility, and willingness to work closely with our management team

SALES REPRESENTATIVE

Position Summary

The Sales Representative is responsible for prospecting, qualifying, and generating new sales.  This individual will be a highly motivated, self-starter able to identify and develop new business prospects from multiple sources including inbound marketing leads, prospect lists, as well as discovery and individual research.  This person will work remotely and report to the Director of Sales.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Responsible for creating new opportunities as well as maintaining relationships with our existing clients
  • Responsible for attending industry events, maintaining strategic partnership relationships
  • Develop new business via telephone and mass communication such as email and possibly social media to introduce solutions within target markets.
  • Present, promote and sell products/services to existing and prospective customers.
  • Collaborate with sales teams and key marketing personnel to develop and promote targeted outreach campaigns.
  • Conduct needs analysis and determine prospects pain points, possible budgets and timelines at all levels of target prospects.
  • Manage and coordinate qualified lead conversions.
  • Manage data for new and prospective customers in CRM, ensuring all communications are logged and information is accurate.
  • Supporting other Sales Team members as needed
  • Participating in activities needed to support the management functions of the team
  • Performing other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Bachelor’s Degree in business, science, or related discipline; Associate’s Degree and related experience also considered
  • At least two years’ experience in Sales and Healthcare a plus
  • Ability to influence and persuade to achieve desired outcomes
  • Strong analytical, problem solving, and negotiation skills
  • Excellent oral and written communication skills
  • Have a strong background in business development/lead generation
  • CRM experience
  • Technology/SaaS background
  • Detail-oriented and a self-starter
  • Excellent organizational, planning, and prioritization skills
  • Excellent interpersonal skills

 

INVENTORY SPECIALIST

Position Summary

Candidate’s primary focus will be field survey work at facilities collecting asset information on mechanical and medical equipment.  Bar Code tags will be applied to the equipment while collecting manufacture information from the devices.  This data will be captured electronically and uploaded to a database.  Travel is required (from 1 – 10 days as needed)

Both full time and part time positions available.

Preferred Qualifications

• High School Diploma or equivalent required; Associates Degree preferred